Can you assist with studio setup and technical support?
Yes, we provide complete business solutions, including layout planning, equipment selection, and training support.
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Are your equipment designs ergonomic?
Yes, designed with biomechanics and human anatomy for comfortable, precise training.
Do you have global clients or export experience?
Yes, we serve customers in 50+ countries, including studios and home users worldwide.
Why choose Anavo over other manufacturers?
Precision craftsmanship, premium materials, and customization solutions that support your brand’s growth.
I’m not sure how many units fit in my studio—can you help?
Absolutely! Send us your studio layout and dimensions, and our design team will create an optimal equipment plan for you.
Can I purchase accessories separately?
Yes, all spare parts and accessories can be purchased individually for long-term maintenance.
Do you offer maintenance training?
Yes, online training is available to help instructors and users operate the equipment confidently.
Do you provide installation or setup guidance?
Yes, with illustrated manuals and remote video support to ensure smooth installation.
How long is the warranty period?
5-year warranty for frames and 12 months for accessories.
What does your after-sales service include?
We provide installation guides, user manuals, and spare parts support.
How long does delivery take?
If in stock, we ship within 3 working days. Custom orders take 7–14 days for production; most deliveries arrive within 4–6 weeks, depending on distance.
What if items are damaged or missing during transport?
We offer quick parts replacement and after-sales support to protect your interests.
How do you ensure shipping safety?
We use reinforced packaging, anti-vibration protection, and work with trusted logistics partners.
Do you support global shipping?
Yes, we ship worldwide, supporting both sea and air freight.